technical · 2.x · published 20/07/2026 · updated 14/08/2026
How Document Generator resolves template versions
Version pinning and fallback order when a document is generated against a template with multiple published revisions.
Document Generator resolves the template revision pinned at case creation unless an explicit version override is supplied. If the pinned revision is unpublished, generation falls back to the latest published revision and records the substitution in the generation log.